Support from Different Organisations

Overview Support from Different Organisations

The NHS websites provide a good general summary of NHS services under

The sections below link to information on local services, not just from the NHS but other services such as from the council, the private sector and voluntary sector.

Urgent support

You can always call 111 for guidance or 999 in an emergency, however here the urgent support available locally from various organisations has been included. Urgent support  has been divided into

Also included is information on local

Community and hospital support

nhs CARE: community services AND HOSPITAL

NHS community services can often be accessed directly with a self-referral without needing to go through your GP practice. This is particularly true for Children services. Understanding more about your local hospital can make it easier to navigate their care.

PRIVATE CARE: community services AND HOSPITAL

Private community services such as your local pharmacist and optician can be a great source of advice on common medical conditions. All play an important role in local health support.

Alternatives to NHS hospital care include private options (including for cosmetic and minor surgery). There are important principles which cover the line between private and NHS care.


There is significant support locally for


Navigating the system can be hard but there is local support included under

Volunteering opportunities

There are many opportunities for you to help out locally while at the same time providing you with valuable social interactions.

Practices, primary care networks and system organisations

Practices and PRIMARY CARE NETWORKS and practices

Practices and Primary care networks (groupings of practices) are significantly expanding their workforce available to support you creating dynamic and multi-skilled teams.

Patient participation groups work with practices to help improve the service.


The whole system is supported by a number of large organisations including the local

  • Integrated Care System (ICS) – includes the local Integrated Care Board (ICB) Buckinghamshire, Oxfordshire, and Berkshire West
  • council – has an important role to play with health
  • NHS England – Lead national health organisation

Outside oversight is provided by the

There are limitations on what the NHS will cover, thus the ICB with national guidance decides what can be funded

There is support navigating the system from Patient advice and Liaison service (PALS) and other support and with making a complaint.



Some links on this page have been colour coded to make it easier to find the information you need:

Quick Read
Clinical level


Every GP will have been trained to try and pitch any information they give patients at the level the patient wants. The difficulty even for the same person is there can be times when you just want a simple overview of a condition, other times you may want more detailed information (but still designed for patients) and occasionally you may want to know why a clinician (such as a GP) is advising an option to support you and what is the actual evidence for such an option (clinical level information written for clinicians).

The difficulty for websites such as NHS choices, Patient info and NICE (which all have excellent information) is that their articles have to be written with one type of audience in mind and have a consistent style. As a signposting site we can get around this and combine their different styles allowing you to choose the level of information you want.

We have colour coded information and you will see a key at the top of each page where this is relevant to the page, dividing information into 3 categories:

  • Quick read
  • In depth
  • Clinical level


This information is usually from sources such as NHS choices, and national charities which support a specific condition, age group or other important group (e.g., veterans). The articles are usually short (usually taking less than 1 minute to read) and the language is patient orientated.


This information is usually from sources such as Patient info, Gov UK and sometimes from national charities and from NICE (National Institute of Clinical Excellence). This information is patient orientated but is much more detailed (often taking more than 2 minutes to read any article).


This information is usually from sources such as NICE (National Institute of Clinical Excellence) but also there are some articles from Patient info and Gov.UK. This information is intended for clinicians in GP practices and hospitals. It is included because some patients find it beneficial to have much more clinically orientated information, so they can understand the medical evidence for a clinician suggesting a specific option.


An average GP will see 1000s of patients every year. There are some questions which get asked by patients more often and the frequently asked question section on many of the website pages tries to capture some of those more commonly asked questions.


As patient info suggest, these are normally free “services you can access without needing an appointment with your GP”. These services include NHS services but also importantly services from your local council and some charities.

From Patient info
Self-referral Self-referral | Patient

The reason self-referral services are so important is that many of them are excellent and are actually where your GP will direct to you if you were to see your GP. However, you can go directly to these services without seeing your GP.


Local support has been put at the top of each page (if available). Unfortunately, though many excellent local services are available, at present they are often invisible to the general public as it can be difficult to pick them out with the sheer volume of information available and also though sites such as NHS choices, patient info and NICE (National Institute of Clinical Excellence) are very good they are not equipped to give detailed information on local services.


Information on national support (if available) appears after information on local support on this website. This includes many telephone helplines, some chat and email communication often from national charities which offer an excellent service. This information is available to varying degrees on NHS choices, Patient info and NICE though it tends to be at the end of articles or buried within an article. As a signposting site we are able to give this information greater prominence as we believe these helplines can provide significant support for patients.

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Links are provided for information only and though we endeavour to ensure the information is accurate, we cannot accept responsibility for the sites linked to or the information found on these sites. A link to a site does not indicate approval or support of the site. While we endeavour to make sure that downloadable content is free from viruses, we cannot accept any liability for damage resulting from a virus infection.

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