Some links on this page have been colour coded to make it easier to find the information you need:
Infections are extremely common. The good news is that the vast majority of infections are self-limiting, getting better without any specific treatment (such as antibiotics). In fact, as you will read in most of the of the linked articles on this page, antibiotics are usually not recommended in most situations and there is also the serious and important issue of antibiotic drug resistance to consider. Though not common it is worth everyone knowing what the symptoms and signs of sepsis are.
Highly trained local pharmacists are able to assess and treat patients for sinusitis, sore throat, earache, infected insect bite, impetigo, shingles, and uncomplicated urinary tract infections in women (under the age of 65) without the need for an appointment or prescription.
More information can be found under
There are effectively 4 options to consider with any infection
The different options are based on what actions are required with different conditions. Many common infections are covered on this page. The articles from the NHS website very helpfully suggest for each infection how you can provide self-care for yourself with or without the support of your pharmacist, when you should attend your GP practice or contact 111, and when you should attend A&E (directly without going through your GP practice).
Always remember you can contact 111 if you are not sure what to do and they will be able to guide you.
If you are not sure which service to attend then 111 can advise you
As the NHS suggests
NHS 111 can help if you think you need medical help right now
There are only a few instances when you should ever need to call 999 and attend A&E for a serious infection but these are very important to know about and worth understanding in full, as they can develop even if you have seen a GP and also when you might have been given antibiotics.
The articles from the NHS website, many of which are listed on this page, very helpfully suggest for each infection when you should call 999 or attend A&E (directly without going through your GP practice).
It is also worth understanding about sepsis as it can occur with any infection. Though not common you should always attend A&E if you think you or someone has sepsis. Sepsis is the body’s extreme response to an infection.
The NHS provide a short simple article on sepsis
Symptoms of sepsis Symptoms of sepsis – NHS
There is more detailed information under
The articles from the NHS website, including those on this page for many common infections, very helpfully point out for each condition how you can provide self-care for yourself with or without the support of your pharmacist. Your pharmacist can provide you with both advice and relevant over the counter medication. The range of what a pharmacist can offer is expanded on here
The articles from the NHS website, including those on this page, also include information when you should call 111 for advice
The articles in particular from the NHS website provide clear information when you should you should see your GP practice, examples include because:
Seeing a clinician in your GP practice does not mean they will prescribe you antibiotics, but it allows any concerns to be checked out. Many of the articles, particularly those from NICE (CKS) explain the decision-making process when antibiotics should be considered by clinicians.
As an example NICE suggest for acute sinusitis
For a patient who is systemically well, has no symptoms and signs of a more serious illness or condition, and not at high risk of complications then advise that
“Acute sinusitis is usually caused by a virus and is only complicated by bacterial infection in about 2 in 100 cases. It takes 2–3 weeks to resolve, and most people will get better without antibiotics.”
For acute sinusitis from NICE (National Institute for Clinical Excellence) Scenario: Acute sinusitis | Management | Sinusitis | CKS | NICE
GP will also always try to avoid antibiotics where possible with the increase in drug resistance now apparent in the UK , though on occasions they will be prescribed. If you start a course of antibiotics, it is important you finish the course.
The articles from the NHS website very helpfully point out for each condition how you can provide self-care yourself with or without the support of your pharmacist, when you should attend your GP and when you should attend A&E (directly without going through your GP practice). Patient info provides advice on self-care for different conditions.
How can a pharmacist help and when should I see a GP?
From the NHS, Patient info and NICE
Common Cold
Sore throat (including tonsillitis, glandular fever and laryngitis)
Sinusitis
Cold Sores
Oral thrush
From the NHS and Patient info
As the NHS suggests “Oral thrush can be easily treated with a mouth gel bought from a pharmacy. The gel is suitable for adults”
Mumps
From the NHS and NICE
Mumps is uncommon since the MMR vaccination was introduced but if you think your child has mumps you should contact your GP.
Scarlet fever
From the NHS and NICE
Rash associated with sore throat which is treated with antibiotics
See under
How can a pharmacist help and when should I see a GP?
As Patient info suggest
“Ear infections are usually divided into those which occur in the ear canal (otitis externa) and those which occur in the small space behind the eardrum (the middle ear). You may hear an infection of the middle ear referred to as ‘acute otitis media’.”
From the NHS, Patient info and NICE
Ear Infection
See under
From the NHS, Patient info and NICE
Conjunctivitis
Stye
How can a pharmacist help and when should I see a GP?
From the NHS, Patient info and NICE
Cough
Bronchitis
Chest infection
Flu
Whooping cough
From the NHS
Tuberculosis Tuberculosis (TB) – NHS
More serious conditions which may need hospital admission.
Advice when you can be treated at home and when you should ring 999 or attend A&E
From the NHS and Patient info
Pneumonia
See under
Consider relevant vaccinations (particularly flu vaccination if eligible on the NHS). More information is available under
If you smoke giving up smoking can make a significant difference. There is good local support to help
How can a pharmacist help and when should I see a GP?
From the NHS
Smelly urine Smelly urine – NHS
From the NHS, Patient info and NICE
Urinary tract infections
Kidney infection
How to collect a urine sample
From Patient info
Midstream Specimen of Urine Midstream Specimen of Urine (MSU) | Urine Analysis Test | Patient
See under
Under “skin rashes caused by infection” some common or important infections which can cause a rash have been included
How can a pharmacist help and when should I see a GP?
From the NHS, Patient info and NICE
Diarrhoea and vomiting
How can I prevent food poisoning?
From the Food Standards Agency
How to stay safe Food safety and hygiene | Food Standards Agency
From the NHS and Patient info
Dehydration
See under
Information on any national infectious disease outbreaks such as Covid-19 are included under
Information on flu is included under
From the NHS, Patient info and NICE
Infectious illnesses
From Gov UK
Infectious diseases: detailed information Health protection: Infectious diseases – detailed information – GOV.UK
Having the relevant vaccinations can significantly reduce the risk of getting many infections including meningitis and flu. See under
When travelling abroad it is worth considering vaccinations, medicines and precautions to protect your child from infection. See under
If relevant to you, for some infections, stopping smoking or reducing alcohol can reduce the impact of an infection. There is good local support to help
Having some basic knowledge of the symptoms and signs of sepsis can allow you to identify when someone is becoming seriously ill and take immediate action. This is explained under
Tackling antibiotic resistance is not only about supporting you but also future generations
There are a few questions to consider
Some answers to these questions can be found under
On the videos and podcasts page there are links to some relevant videos and podcasts covering how your local pharmacy can give you support if you have a minor illness.