Home (including a healthier life, safety and recreation)

Online Safety

Local support - self referral

A summary

Though local schools will be involved in supporting their children with online safety, for children, young people and adults an important part of online safety advice and information comes from national sources. There are brief summaries from the local safeguarding organisations but much more detail in the national support section below.

From the Buckinghamshire Safeguarding Children Partnership

From the Buckinghamshire Safeguarding Adults Board

Mental Health Support

There is good local support for mental health which on some occasions may be impacted by events associated with online access, see below


There is support for mental wellbeing which everyone can benefit from,  particularly for mild symptoms of anxiety, see under


There is support for anxiety and depression which can on occasions results from events associated with online access, see under


A summary of mental health support can be found under


There is a range of support for online safety, supporting important groups such as children themselves as well as parents. There is also support for everyone including reporting and removing harmful content. All of this can be found below.


From Childline
“You can contact Childline about anything. Whatever your worry, it’s better out than in. We’re here to support you.” Get Support | Childline

From YoungMinds
YoungMinds Textline: YoungMinds Textline offers you free, 24/7 text messaging support wherever you are in the UK. If you need someone to talk to about how you’re feeling. YoungMinds Textline | Free 24/7 Mental Health Support Via Text | YoungMinds


NSPCC helpline: Helping adults protect children NSPCC helpline | NSPCC

From YoungMinds
Parents Helpline and Webchat Parents Helpline | Mental Health Help for Your Child | YoungMinds

From Family Lives
A confidential and free helpline for families in England and Wales for emotional support, information, advice and guidance on any aspect of parenting and family life. Parentline family support and bullying helpline | Family Lives


From UK Safer Internet Centre
Excellent and detailed reporting facility which allows you to report different types of harmful content (e.g., Bullying and harassment) with different platforms including all the common social networking sites (e.g., Facebook)
Report Harmful Content: A national reporting centre that has been designed to assist anyone in reporting harmful content online. Click on “Get advice or report here” on webpage:  Report Harmful Content – UK Safer Internet Centre


From Childline
If you’re under 18 and a nude image or video of you has been shared online, you can report it to be removed from the internet. Report Remove: Remove a nude image shared online | Childline

Revenge porn support

From UK Safer Internet Centre
Helpline: “Do you need help? If you have been a victim of intimate image abuse, a Helpline practitioner can give you advice and support.  You are not alone with this and we can help.” How to get in touch | Revenge Porn Helpline


From CEOP (Child Exploitation and Online Protection command)
CEOP is a law enforcement agency and is here to keep children and young people safe from sexual exploitation and abuse.
Are you worried about online sexual abuse or the way someone has been communicating with you online? Make a report to one of CEOP’s Child Protection Advisors (Note: CEOP are unable to respond to reports about bullying, fake accounts or account hacking.) CEOP Safety Centre

From the Cyber Helpline
How we help Get Help — The Cyber Helpline


From Kidscape
Online Safety and Cyberbullying Awareness for Parents and Carers Online Safety and Cyberbullying Awareness for Parents and Carers


From Stop it now!
UK and Ireland helpline: Anyone with a concern about child sexual abuse and its prevention can anonymously call the Stop It Now! helpline. Contact the Stop It Now! child sexual abuse helpline – Stop It Now


For detailed information, including what to do and also emotional support, see topic “support for victims of a scam”, under

  • Crime – see section “national support”



From the Buckinghamshire Safeguarding Children Partnership
Safety Online: Do you really know who you’re talking to online?  Safety Online – Buckinghamshire Safeguarding Children Partnership

From Childline
Online and mobile safety Online and mobile safety | Childline

From Thinkuknow (National Crime Agency-CEOP)
Educational programme for all ages Thinkuknow – home

Internet safety centres/hubs

From UK Safer Internet Centre
Excellent and detailed resource on internet safety, with information for different aged children and also for parents
Advice Centre Advice Centre | Safer Internet Centre

From Childnet
Excellent and detailed information with helpful links to further information

  • For young people: our aim is to help make the internet a great and safe place for children and young people. Young people – Childnet
  • For parents and carers “Welcome to the parent and carer hub. Here you will find information and resources to help you support your child to have a happy and safe online experience.” Parents and carers – Childnet


From Kidscape

From Gov UK
Advice for parents and carers on cyberbullying Advice for parents and carers on cyberbullying

Other support following bullying

For more information on support following bullying, see under



From Internet matters
Helping parents keep their children safe online Information, Advice and Support to Keep Children Safe Online

 From Parent Zone


Medline, the Patient Association and Patient info suggest ways you can find information which is more trustworthy online

From the NHS
Dangers of buying medicines online Dangers of buying medicines online – NHS


There is information and national support, see under


There is information to help following a crime including local support, see under

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