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Online access to your records

Already registered for online access to your records

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If you have online access, you can
Log in to:


Our automated digital assistant can help with online access to your GP health record

Our chatbot is an easy way to access a range of help and guidance to get set up online and best utilise your online services.
Launch digital help:

Our digital assistant provides help with:

  • getting set up with the online apps
  • booking certain appointment types using online apps
  • managing and checking appointments
  • accessing your medical record and test results
  • managing and requesting prescriptions
  • requesting sick notes or Med3
  • requesting proxy access
  • finding your NHS Number

Alternatively to using our chatbot you can view detailed information on online access including any practice forms required in the sections below.

Register for online access to your record, prescriptions, investigations and appointments

If you are not registered for online access, we explain how to register for an account. Our commonly used option is:

  • NHS Account (through the NHS App or the NHS website).

Patients can have access to the following online services:

  • Request repeat medication (a pharmacy nomination is required for this service)
  • Book/cancel appointments
  • View practice blood test results (investigations)
  • View medical records (medication, allergies & adverse reactions)
  • Change personal details

From NHS choices

There is more information on your NHS account including other functions beyond just online access to your medical record under Your NHS Account.

The practice will not request identification for an NHS account
Patients aged 16 and over, who have an active account with a patient facing services app or web portal, such as the NHS App, have automatic access to their full GP record and if they access the services through an NHS Login, identity verification is carried out online when they apply for the Login.

To get the latest data go to the page Patient Online Management Information (POMI) – NHS Digital

  • Click on “Interactive Dashboard for latest reporting month” in the box “Key Facts”
  • Click on “Online services at my GP practice” then
  • enter the practice name under 2) “Search for your GP practice” by scrolling or typing below the box to search
  • You will then have the latest online access percentages for the practice

We would like to encourage online access to reach close to 100%, because we believe it can offer real benefits for patients.

Proxy access: allowing another person to access your notes on your behalf

Proxy access allows parents, family members and carers to access health services on behalf of other people. For example, children, dependants you care for, and relatives.

Giving access to someone else to your health record can be very helpful for you. However, your medical records are confidential, so only you can authorise someone else to have access. This is explained further under Proxy Access.

If you have made your decision about proxy access, you can
Download and complete the form:

Our automated digital assistant can help with proxy access

Our chatbot is an easy way to access a range of help and guidance to get set up online and best utilise your online services.
Launch digital help:


Understand online access to your records

Further information on online access
More information on online access including some of the advantages and proxy access can be found under Online Access To Your Record.

Support using a computer and the internet
There is local support to help with learning how to use a computer and the internet found under Adult Education.

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