News on vaccination catch up clinics, measles and new pharmacy service for common illnesses, see Bucks Health News

Opening hours

Normal Surgery Opening Hours

 Daily
Monday08:30 – 18:15
Tuesday08:30 – 18:15
Wednesday08:30 – 18:15
Thursday08:30 – 18:15
Friday08:30 – 18:15
SaturdayPlease check with surgery

 We are closed for lunch between 13.00-14.00                  

Telephone Lines
The telephones at Southmead Surgery are open from 08:30 – 13.00 and 14.00 – 18:00 Monday to Friday.

When we are closed
Please call 999 in an emergency or use the NHS 111 online service or call 111 (if you cannot get help online). There is more information on urgent care and out of hours services including our local urgent treatment centre under Urgent Care And Out Of Hours.

How to contact 111 if you have a hearing problem or need help in other languages


Appointments outside usual surgery hours

Local GPs are working together to offer patients better access to appointments in general practice in Buckinghamshire, known as the ‘Improved Access’ Service. This means that you can now book an appointment outside normal surgery hours:

South Bucks PCN Enhanced Access Service
Local GPs are working together to offer patients better access to appointments in General Practice in Buckinghamshire, known as the ‘Enhanced Access’ Service. This means that you can now book an appointment in a practice local to you:

  • Up until 8pm from Monday to Friday
  • On a Saturday
  • From 9am until 1pm on Sunday (at one of the three FedBucks Improved Access Hubs located across the county)

South Bucks PCN Enhanced Access GP surgeries
Patients registered with any GP Surgery within the South Bucks PCN will be able to access this service via the participating surgeries in this area. The participating surgeries can be found under Our Primary Care Network.

FedBucks Enhanced Access Hubs are located at Wycombe Hospital, Stoke Mandeville Hospital and Threeways Surgery, Stoke Poges (Sundays and Bank Holiday weekends only).

All appointments need to be pre-booked, either in advance or on the day.

How to book an enhanced access appointment
Ring your GP Surgery as normal. If you would like an Enhanced Access appointment, the reception staff will tell you where clinics are being held on what day, and the times of the available appointments. A convenient appointment will be booked for you.

If you use this service, it is very likely that you will be seen by a clinician from another surgery and not your own GP. The receptionist at your GP surgery will be able to provide details on this service to help you book an appointment.

This is not a walk-in service, if you need urgent medical advice after 6.30pm, please phone NHS 111. NHS 111 will enable you to talk to a GP and book an urgent GP appointment if necessary. There is further information above under “What to do when the surgery is closed”.

Weekly Evening Appointments at Southmead are available on Thursday until 8pm with Dr Siva and Mike Fisher (paramedic).
These appointments can be booked online or via our reception team.

Under Our primary care Network we explain how our practice is working with other local practices to improve services to local patients (in this case access to general practice).


Surgery closures and what to do

We are closed at weekends and on bank holidays and 10 afternoons in the year for staff training. Further information on closures including the dates is covered below. We also explain what to do when the surgery is closed (out of hours).

Protected learning time – mandatory training
Following national guidance, the surgery closes 10 afternoons in the year to allow clinical and administrative staff to complete mandatory training (such as CPR training), ensure clinicians remain clinically up to date with both national and local guideline changes and to review our functioning as a practice.

On a protected learning time afternoon, the practice closes at 1pm.

The dates for protected learning (staff training) times in 2023 include

  • Wednesday 19th April 2023
  • Wednesday 10th May 2023
  • Wednesday 14th June 2023
  • Wednesday 12th July 2023
  • August None
  • Tuesday 12th September 2023
  • Wednesday 11th October 2023
  • Wednesday 15th November 2023
  • December None

The dates for protected learning (staff training) times in 2024 include

  • Wednesday 17th January 2024
  • Wednesday 7th February 2024
  • Wednesday 13th March 2024

Calling 999
If you have a clear emergency call 999. When to call 999? When to call 999 – NHS

NHS 111
If you require medical assistance that cannot wait until the surgery re-opens, please Get help from NHS 111 online or call 111 (if you cannot get help online). Calls to the NHS 111 service are free from both landlines and mobiles.

Urgent care and out of hours
We also provide detailed information under urgent care and out of of hours, including on local services which can support you such as the local urgent treatment centre (minor injuries unit) and a local pharmacist.

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