Dear Patients,

There is a significant wait for secondary outpatient appointments currently. Unfortunately, we cannot influence that. Once the clinician has completed the referral, it is then up to the hospital to contact patients with appointment information.

If you wish to check the status of your referral, please contact the hospital directly – via PALS if needed. The surgery will not chase or expedite outpatient appointments.

We recommend this link to patients for waiting time scale – https://www.myplannedcare.nhs.uk/seast/frimley/

Many thanks,

The Southmead Team