Wye Valley Surgery

Service update 

From the 1st of October 2024, we will no longer be providing post operative wound care to patients. You would be required to arrange this with the hospital who performed the surgery. However, we will continue to remove clips and sutures.

As of the 1st of December 2024, we will be stopping leg ulcer treatment in the surgery. We are currently waiting for information regarding alternative arrangements from the ICB. We aim to update our affected patients with up to date information as soon as we are notified.

Phone lines 

Please be aware that our reception team is currently short staffed resulting in longer wait times on the phone, We understand this is frustrating and we would like to reassure you we are currently working on recruitment to expand our current team . In regards to the phone lines being faulty with calls being dropped and difficulty with hearing the line we are aware of this issue and currently awaiting a confirmation date for when our new cloud based telephone system is being installed.

We would like to thank you for your patience in the meantime.

Mental health

Most people have low mood and anxiety at some point, this may be short lasting but for many people these symptoms can become more prolonged and can affect their lives. We consider the different support available for the whole spectrum of mental health problems.

Mental, social and physical wellbeing – adults, children and young people

Everyone, including those with no mental health symptoms at present and those with more significant symptoms can benefit from looking at simple ways of improving wellbeing with local support

Other local activities and services which may help with wellbeing

Most of the major services are covered on the pages on wellbeing above, however there may be smaller local organisations including charities which can help:

Around Buckinghamshire

There is information on local activities for all ages under the section “local activities and services” in

Local to the practice

There may be activities and services in the local community, which if available can be found under

Mental health support

For those with more significant symptoms there is further local and national support which has been divided up by age.

Urgent support

Includes support available in a mental health emergency for adults

Mental health conditions

There is local support you can access directly without having to go through your GP practice including for

On occasions some conditions may require support for both the patient and a carer

Local support for physical wellbeing and habits can make a difference including with

Life events are well supported locally and nationally including following

Broad support from local services

Support and safeguarding adult cover how mental health is supported for adults across the local system but also importantly includes help for the individual with factors which might be contributing to any anxiety or depression. These might include:

Support for the individual

On occasions support for the individual can make a difference

Long-term condition support

If you have a long-term condition taking a broad (holistic) approach to the long-term condition(s) can help with mental health.

Urgent support

Includes support available in a mental health emergency for children

Mental health conditions

There is local support you can access directly without having to go through your GP practice including for

Some conditions may require support not just for the patient but also on some occasions any carer where relevant

Local support for physical welling and habits can make a difference including with

Life events are well supported locally and nationally including following

Broad support

Support and safeguarding children covers how mental health is supported for children across the local system but also importantly includes help for the individual child or young person with factors which might be contributing to any anxiety or depression. This might include:

Your confidentiality in the practice

We explain how we will support your confidentiality in the practice

Quality care checklist and local support

The depression and anxiety checklist can help you better understand how you’ve been feeling recently and some possible options including some helpful local options you can access directly without needing to go through your GP practice. It can also help support any consultation you have in the practice. The checklist is not submitted to the practice.

Some will do nothing on the checklist but they will have a broader understanding and may consider some of the options in the future, some will do everything relevant on the list. There is no right answer, the check list is there to help your understanding and make a contribution towards improving your mental health in combination with any service that you access.

The checklist can be found under:

Videos and podcasts

On the videos and podcasts page there are links to some relevant videos and podcasts covering various topics relating to mental wellbeing and mental health.

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