Start online access

To get help for a child over 5 or adult
Access 111 online:

• Get medical help – NHS 111

How to contact 111 if you have a hearing problem or need help in other languages

• Other ways to contact 111 – NHS 111

NHS 111 can help you decide if you should self-care, with or without the help of your local pharmacist, or attend a GP practice or urgently attend Accident and Emergency. This can be done online and if more urgent (or for a child under 5) by telephone. This service is explained further by the NHS website

• When to use NHS 111 – NHS

If you have a clear emergency call 999

•  When to call 999 – NHS

Online access to 111 for support includes:

• where to get help for your symptoms, if you’re not sure what to do
• how to find general health information and advice
• where to get an emergency supply of your prescribed medicine
• how to get a repeat prescription

Symptom checkers are being used more commonly and though they cannot be relied on to make a diagnosis they can provide information on common conditions. For further information, including some examples commonly used by patients, see under

• Symptom Checkers