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Service update
From the 1st of October 2024, we will no longer be providing post operative wound care to patients. You would be required to arrange this with the hospital who performed the surgery. However, we will continue to remove clips and sutures.
As of the 1st of December 2024, we will be stopping leg ulcer treatment in the surgery. We are currently waiting for information regarding alternative arrangements from the ICB. We aim to update our affected patients with up to date information as soon as we are notified.
Phone lines
Please be aware that our reception team is currently short staffed resulting in longer wait times on the phone, We understand this is frustrating and we would like to reassure you we are currently working on recruitment to expand our current team . In regards to the phone lines being faulty with calls being dropped and difficulty with hearing the line we are aware of this issue and currently awaiting a confirmation date for when our new cloud based telephone system is being installed.
We would like to thank you for your patience in the meantime.
Ipsos Mori provide the latest GP survey for all practices, you can search any practice using the practice name or postcode under
From Ipsos Mori – The practice’s GP patient survey
From time to time, we may include information in this section on our “friends and family test” feedback results. In addition, this feedback where appropriate may be discussed with the practice, see under
The FTT is explained in detail, including a short video, see under
To complete a friends and family test see under
The feedback left on the NHS website is included for completeness. The one problem is that the numbers involved are small and a better reflection of the overall service is provided by the patient surveys which involve larger numbers of patients who use the service.
From the NHS: Ratings and reviews
iWantGreatCare allows patients to provide ratings and reviews of our service. This feedback is anonymous so your doctor cannot identify you unless you choose to include confidential details in your review or feedback. Some patient reviews for the surgery can be found here: