Service update 

From the 1st of October 2024, we will no longer be providing post operative wound care to patients. You would be required to arrange this with the hospital who performed the surgery. However, we will continue to remove clips and sutures.

As of the 1st of December 2024, we will be stopping leg ulcer treatment in the surgery. We are currently waiting for information regarding alternative arrangements from the ICB. We aim to update our affected patients with up to date information as soon as we are notified.

Phone lines 

Please be aware that our reception team is currently short staffed resulting in longer wait times on the phone, We understand this is frustrating and we would like to reassure you we are currently working on recruitment to expand our current team . In regards to the phone lines being faulty with calls being dropped and difficulty with hearing the line we are aware of this issue and currently awaiting a confirmation date for when our new cloud based telephone system is being installed.

We would like to thank you for your patience in the meantime.

CQC rating

Practice Care Quality Commission (CQC) rating

Wye Valley Surgery was inspected by the CQC on 8th August 2023:

Practice overall CQC rating: Good

Practice Care Quality Commission (CQC) Report

Their report can be read below:


Understand the Care Quality Commission (CQC) and their role

For detailed information on the Care Quality Commission see under

This includes

  • What you can expect from a good GP practice
  • Work in other areas of the NHS including care homes
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