Wye Valley Surgery

Service update 

From the 1st of October 2024, we will no longer be providing post operative wound care to patients. You would be required to arrange this with the hospital who performed the surgery. However, we will continue to remove clips and sutures.

As of the 1st of December 2024, we will be stopping leg ulcer treatment in the surgery. We are currently waiting for information regarding alternative arrangements from the ICB. We aim to update our affected patients with up to date information as soon as we are notified.

Phone lines 

Please be aware that our reception team is currently short staffed resulting in longer wait times on the phone, We understand this is frustrating and we would like to reassure you we are currently working on recruitment to expand our current team . In regards to the phone lines being faulty with calls being dropped and difficulty with hearing the line we are aware of this issue and currently awaiting a confirmation date for when our new cloud based telephone system is being installed.

We would like to thank you for your patience in the meantime.

Disclaimer

This website is provided for information only and does not provide medical advice, diagnosis or treatment. It does not replace the advice, diagnosis and treatment provided by a medical professional. The practice and affiliates will not accept responsibility for any loss, damage or injury that arises from the use of this website.

Links are provided for information only and though we endeavour to ensure the information is accurate, we cannot accept responsibility for the sites linked to or the information found on these sites. A link to a site does not indicate approval or support of the site. While we endeavour to make sure that downloadable content is free from viruses, the Practice cannot accept any liability for damage resulting from a virus infection.

We endeavour to make sure that the website is available 24 hours a day, 365 days a year, however we cannot guarantee 100% availability. We accept no responsibility for any loss if the site or a linked website is unavailable for any reason.

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