Hospital and community services

Hospital NHS care

Under Hospital we cover a number of common questions which include:

  • How to change your appointment details, and how to change or cancel your appointment, or cancel your referral
  • How to deal with queries around tests generated by a hospital specialist (including the results)
  • How to deal with queries around medication issued following a hospital outpatient attendance
  • How can you contact the specialist nurse who supports the Hospital department you are attending (e.g., Rheumatology (Rheumatology specialist nurse) or Cardiology (Heart failure specialist nurse)?
  • What support there is for transport to and from hospitals (including how to book transport if eligible)
  • How you can book a blood test at your local hospital

We also deal with questions around hospital admission which include

  • How can you be supported and also helped with decisions while in hospital and what support is there on coming out of hospital (discharge)?
  • How do you deal with queries around medication issued following a hospital inpatient attendance?

For referrals to outpatients, we cover
Attending outpatients: How do you get referred by your GP to hospital to see a specialist in a clinic (outpatients).

What conditions may not be funded on the NHS?
Under Conditions which may not be funded on the NHS all the treatments which may not be funded under the NHS are included. To search all the treatments considered “low priority” look under “What treatments are usually not funded” in the frequently asked questions section.


NHS Community care

NHS community care adults
We have provided a section on the different teams which support adults in the community, a number of which you can self-refer to. When you are under these teams you can contact them all directly without needing to go through your GP practice. These teams include amongst others, district nurses, podiatrists, and occupational therapists, as well as teams covering specific support such as with alcohol and drugs.

You can find more information under the section NHS Community services (Adults).

NHS community care children
We have provided a section on the different teams which support children in the community, a number of which you can self-refer to. When you are under these teams you can contact them all directly without needing to go through your GP practice. These teams include amongst others, health visitors, school nursing team, and speech and language therapists, as well as teams covering specific support such as with healthy living.

You can find more information under the section NHS Community services (Children).


Contact details and self-referral to NHS community services

Many teams you can access directly without needing to go through the practice (self-referral). Under Contact details and self-referral the contact details for many community-based services can be found including:

Self-referrals
In the section on “outside practice self-referrals” you can find relevant self-referrals to many teams including under

  • NHS community teams (e.g., health visitors, podiatrist)
  • Health conditions (e.g., community midwifes, sexual health clinics)
  • Healthy living (e.g., teams covering weight, smoking, alcohol and drugs)
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