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You can call 999 in an emergency or use the NHS 111 online service or call 111 (if you cannot get help online) if you are not sure whether your condition is an emergency.
How to contact 111 if you have a hearing problem or need help in other languages
To get help for a child over 5 or adult
Access 111 online:
The NHS provides simple information when to use the common urgent care services:
Included below is information on mental health emergencies and medical emergencies and what you can do. In addition, there is broader urgent support (“all urgent care”) in other situations available locally.
Adults
Children
Our local urgent treatment centre(s) include:
Currently both the Urgent Care Centre at St Marks Hospital, and at Upton Hospital are closed.
Information on what an urgent treatment centre treats and details on some of the local centres are included under
If you are not sure you can call 111 and they will direct you to the closest urgent treatment centres (walk-in centre or minor injury unit). Some centres require a booked appointment (through 111) and some may be shut.
Out of hours is considered to be the period when the surgery is shut (see opening hours for our surgery hours which includes all our closures). You can call 999 in an emergency or use the NHS 111 online service or call 111 (if you cannot get help online).
To get help for a child over 5 or adult
Access 111 online:
There is significant support out of hours some of which you can access directly without needing advice from 111. This is explained further below.
As the NHS suggests “outside normal surgery hours you can still phone your GP surgery, but you’ll usually be directed to an out-of-hours service. The out-of-hours period is from 6.30pm to 8am on weekdays and all day at weekends and on bank holidays.
Out-of-hours cover may include some or all of these services:
Your local urgent care centre
You can find more information about urgent care centres, including on your local urgent care centres in the section above.
As the NHS suggests if your local pharmacy is closed, you can use the NHS pharmacy service search facility to find other nearby pharmacies and their opening hours – some are open until midnight, even on public holidays.
You can find the directions for an open chemist using Google maps as explained under
As the NHS suggests
For emergency contraception see under the “local support” section under
For information on this see “Emergencies, accidents and injuries” under