Online access to your records

You can view your blood results, see a list of your prescriptions and health records, and request a repeat prescription online using the NHS App.
Log in to:

  • NHS App – or you can search for “NHS App” on the iPhone App Store or the Android Smartphone Play Store

If you are not registered for online access, we explain how to register for an account. The option we recommend is:

  • NHS Account (through the NHS App or the NHS website).

Patients can have access to the following online services:

  • Request repeat medication (a pharmacy nomination is required for this service)
  • Book/cancel appointments
  • View practice blood test results (investigations)
  • View medical records (medication, allergies & adverse reactions)
  • Change personal details

What if I can't access the NHS App

Prescriptions and requesting repeat medication: We no longer allow repeat prescription requests to be put through on the phone however there are other ways of requesting a repeat prescription. Please read more on our prescription page.

Blood results: If you can’t see your scan or blood results on the NHS App, and they were requested by the surgery (not by a hospital or by an external clinic), or you have questions about your results, you can call reception to discuss after 1:30pm. Please read more on the results page.


Proxy access: allowing another person to access your notes on your behalf

Proxy access allows parents, family members and carers to access health services on behalf of other people. For example, children, dependants you care for, and relatives.

Giving access to someone else to your health record can be very helpful for you. However, your medical records are confidential, so only you can authorise someone else to have access. This is explained further under Proxy Access.

If you have made your decision about proxy access, you can
Download and complete the form:


Understand online access to your records

Further information on online access
More information on online access including some of the advantages and proxy access can be found under Online Access To Your Record.

Support using a computer and the internet
There is local support to help with learning how to use a computer and the internet found under Adult Education.

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