New Total Triage System at Denham and Aysgarth Medical Centre
As part of our ongoing efforts to provide the best possible care, Denham and Aysgarth Medical Centre will be introducing a new system called Total Triage starting from 2nd January 2025.
What does this mean for you?
– All requests for GP appointments, whether urgent or routine, will need to be submitted either online or via phone.
– Our trained team will review all requests to ensure you are directed to the most appropriate service.
– You may be offered a telephone or video consultation, advice via text or a face to face appointment, depending on your needs.
Why are we doing this?
– This new system helps us manage demand more effectively, ensuring that patients who need urgent care receive it promptly.
– It reduces waiting times and ensures that patients get the right type of appointment and care from the right healthcare professional.
How do you contact us?
– ONLINE – Visit our website www.denhammedicalcentre.co.uk and complete the online consultation form.
– BY PHONE – Call us on 01895 832012 or 01753 653976, and one of our Care Navigators will assist you through the process.
We appreciate your understanding and cooperation as we implement this system to improve our services and ensure you get the right care at the right time.
Thank you for your continued trust in us
Denham and Aysgarth Medical Centre
