Carrington House Surgery

Important Announcement from Carrington House Surgery – withdrawal of unfunded service

For some time, we have been providing an unfunded post-operative wound care service for the convenience of our patients, despite the funding to provide post-operative wound care being received by the hospitals.

This service has been especially valuable for those needing regular care but struggling with the travel distance to the relevant hospitals.

We regret that, due to increasing demands on our nursing team and financial pressures on NHS General Practice overall (https://www.bma.org.uk/…/responding-to-the-new-gp…), we can no longer continue to provide this service for which the hospital receives payment as continuing to do so compromises our ability to deliver our core General Practice Services.

What does this mean for you?

• From 31st August 2024 we will no longer offer post-operative wound care to any new post operative patients. This includes post-operative wound care from all private and NHS services including dermatology, surgery, and urgent care. Patients will be required to receive ongoing wound care from these services directly.

• We cannot offer dressings or wound care for wounds obtained via trauma or other injury, as the surgery does not have contract to provide care for Minor Injuries.

• Patients currently receiving wound care will continue to be offered a maximum of two dressing changes per week until they are healed and discharged.

• Patients who are housebound will be able to receive post-operative wound care from the local District Nursing service. This should be arranged by the hospital service directly at the time of discharge.

• We will continue to offer post-operative clip/suture removal as this is a separate contracted service.

Thank you for your understanding and support.

Your patient participation group

Practice patient participation group

Our Patient Participation Group (PPG) provides a volunteer-run communications link between the health centre and the patient community

  • To improve provision for our patients
  • To promote health and wellbeing in the community

Activities include

  • Publicise the services available to patients
    By holding workshops with existing groups and elsewhere in the village
    By other methods such as digital media, leaflets, and posters
  • Promote national and local health campaigns
  • Promote health and wellbeing in the community
  • Conduct targeted surveys of patients, and work with the health centre on implementing improvements
  • Support the health centre with non-medical activities
  • Share good practice through networking with the PPG network in Buckinghamshire.

What this is not
It is not a forum to discuss personal complaints but does welcome constructive criticism and ideas. Personal complaints should be dealt with through complaints process.

We would like our patients to be involved in shaping and improving the services we offer.

Full participation– member of our PPG meeting group
Full participation involves attending PPG meetings and supporting the activities of the group.

Full Involvement

For full involvement you can
Download and complete the form:

OR
Complete and submit the online form:

Members

  • Chair – elected from the Patient Participation Group
  • Secretary – from the surgery
  • Core members – up to 9 patients, elected from the wider membership
  • PPG members – any registered patient of Carrington House Surgery over 16 years of age

Full Meetings – quarterly, attended by

  • a CHS management representative,
  • a medical representative,
  • core members of PPG

Interim meetings – as, when and where required

  • core members of the PPG
  • others required to progress the agenda

You can contact us In the following ways:

By post:
Patient Participation Group
Carrington House Surgery
19 Priory Road
High Wycombe
Buckinghamshire
HP13 6SL

By email:
[email protected].

Please do not use this email for any other reason than relating to the PPG.

We use feedback from patients to improve our service, including from the friends and family test and other patient surveys, see under

We share and discuss this information with our patient participation group and consider ways we can improve.  For practice changes see under

Local public consultations, surveys and engagement activities

A patient participation group can also influence wider consultations occurring in the local area which go beyond the practice. A collective opinion from a patient participation group can help influence local changes. You can also have your say individually.

Have your say on health services across Buckinghamshire

There is an explanation and links to how you can give your view on present health services and future plans on health across Buckinghamshire, see under

Understand patient participation groups

There is detailed information on patient participation groups under

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