Opening hours

Normal surgery opening hours

 

 Daily
Monday08:30 – 18:00
Tuesday08:30 – 18:00
Wednesday08:30 – 18:00
Thursday08:30 – 18:00
Friday08:30 – 18:00
SaturdayClosed

 

Telephone Lines

The surgery telephone lines are open from 08:30 – 13:00 and 14:00 – 18:00 Monday to Friday. We do close the telephone lines for lunch from 1-2 pm but the surgery doors remain open.

When we are closed

Please call 999 in an emergency or use the

There is more information on urgent care and out of hours services including our local urgent treatment centre under

How to contact 111 if you have a hearing problem or need help in other languages

Availability of health staff

You can find the days when individual health staff (including doctors, nurses and other additional health support such as pharmacists) are usually available under

Doctor Appointment Times

MorningAfternoon
Monday08:30 – 13:0014.00 – 18.00
Tuesday08:30 – 13:0014.00 – 18.00
Wednesday08:30 – 13:0014.00 – 18.00
Thursday08:30 – 13:0014.00 – 18.00
Friday08:30 – 13:0014.00 – 18.00
WeekendClosedClosed

                         

Nurse Appointment Times

MorningAfternoon
Monday08:30 – 13:0014.00 – 17.30
Tuesday08:30 – 13:0014.00 – 17.30
Wednesday08:30 – 13:0014.00 – 17.30
Thursday08:30 – 13:0014.00 – 17.30
Friday08:30 – 13:0014.00 – 17.00
WeekendClosedClosed

Appointments outside usual surgery hours

GP practices are working together in this area, to offer patients better access to appointments. This is known as the “enhanced access” service. This means that you can now book an appointment outside of our usual opening hours.

Evening appointments

Pre-bookable appointments are regularly available at Carrington House Surgery on:

  • Monday evening from 6.30pm to 8.00pm (with doctors)

How to book these and other available enhanced access appointments is explained below:

Booking an appointment
Telephone Carrington House Surgery as normal and request an enhanced access appointment. Some of these appointments may be at weekends and some may be with GPs or nurses at other local GP practices. The reception staff will be able to tell you what time and day there are available appointments. Our reception staff can also give you more information about the service and will book your appointment.

This is not a walk-in service
The enhanced access service is not a walk-in service – if you need urgent medical advice after 6.30pm, please phone NHS 111. NHS 111 will enable you to talk to a GP and book an urgent GP appointment if necessary.

Our primary care network

We explain how our practice is working with other local practices to improve services to local patients (in this case access to general practice), see under


Surgery closures and what to do

We are closed at weekends and on bank holidays and 10 afternoons in the year for staff training. Further information on closures including the dates is covered below. We also explain what to do when the surgery is closed (out of hours).

Protected learning time – mandatory training

Following national guidance, the surgery closes 10 afternoons in the year to allow clinical and administrative staff to complete mandatory training (such as CPR training), ensure clinicians remain clinically up to date with both national and local guideline changes and to review our functioning as a practice.

On a protected learning time afternoon, the practice closes at 1pm.

Protected learning time dates

The dates for protected learning (staff training) times in 2024 include

  • Wednesday 17 January 2024
  • Wednesday 7 February 2024
  • Wednesday 13 March 2024
  • Wednesday 17 April 2024
  • Tuesday 14 May 2024
  • Wednesday 5 June 2024
  • Wednesday 10 July 2024
  • August None
  • Thursday 19 September 2024
  • Thursday 17 October 2024
  • Wednesday 13 November 2024
  • December None

The dates for protected learning (staff training) times in 2025 include

  • Tuesday 14 January 2025
  • Thursday 13 February 2025
  • Wednesday 12 March 2025

Calling 999

If you have a clear emergency call 999.

NHS 111

If you require medical assistance that cannot wait until the surgery re-opens, please

Calls to the NHS 111 service are free from both landlines and mobiles.

Urgent care and out of hours

For other local services which provide support, including the local urgent treatment centre (minor injuries unit) and local pharmacists, see under

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