First Contact Physio

0nline appointments to see our Physio will be available to book online from Monday 2nd December, you need to have patient access to use this service.
What is a first contact physio appointment? 
First Contact Practitioners (FCPs) are physiotherapists usually based in GP surgeries. They can assess and diagnose what’s happening, Give expert advice on how best to manage your condition and refer on to specialist services if necessary.
If you have further questions please call the surgery.

The NHS constitution and equality and diversity

The NHS constitution

The principles of the NHS constitution are at the centre of all our service delivery. These principles are set out in the documents from Gov UK including an easy read version. These also set out the rights and responsibilities of patients. The responsibilities are about making the NHS service work best for all patients as the NHS belongs to all of us. There are things that we can all do for ourselves and for one another to help it work effectively, and to ensure resources are used responsibly.

From Gov UK

Equality and diversity

We want to be an organisation that promotes dignity and respect for all patients and staff. We share the same ambitions of all NHS organisations to create a personal, fair and diverse health system which caters for everyone.

For our patients
Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

For our staff
Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that our patients and their colleagues are all treated with dignity and respect.

Legislation

From Legislation Gov UK
Equality Act 2010 Equality Act 2010

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