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Setting up Ask First
Choice of App or web browser: AskFirst – Sensely
Video: setting up AskFirst AskFirst – Setting up AskFirst – YouTube
Ask First consultations
Currently at our practice you can use Ask First to
- Check your symptoms
- Make general enquiries / admin requests
- Find local services
- Book appointments
The Ask First app enables patients to interact with a virtual health care assistant called Olivia, she asks a series of questions (approximately 15) to assess your symptoms. Using NICE accredited evidence based protocols, and based on your responses, Olivia will recommend the most appropriate onward care which includes self-care advice (advice from trusted self-care health and wellness advice from NHS Choices), direction to urgent or emergency care or to contact your GP or other appropriate local NHS services using the NHS Directory of Service.
You can also book appointments through the Ask First app. Patients are offered a choice of available appointment times which they can book or cancel directly from the app.
More information on Ask First
Includes a Patient FAQ and an NHS FAQ at the bottom of the introduction page